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frequently asked questions
How do I place a order? .
*We are open 8AM-4PM, M-F PST. You can use our online store to place an order, or Email us to place an order, or call us directly. International order placing works best via email, or by using our online store, due to the time change around the world. We ship orders worldwide, large or small.
*How do we ship out orders?
*Most orders shipped inside the USA, ship via fed-ex or us postal service. All international orders are shipped via us postal service, engines and large parts orders ship via truck or air freight. Most online orders ship in 5 to 10 businees days.*
*what payment methods do we accept?
We accept, Visa-Master card, pay pal, checks, and wire transfer.
All International orders that are charged to a credit card, will have a delay with shipping. Do to credit card fraud theft globally, all credit card orders, will be allowed to clear against fraud and theft, allow approximately 14-21 days for cards to clear.
*I have some used engine parts or heads, new parts or new heads, I would like to have machined, ported or rebuilt, what is the cost?
We do maching, rebuilding, and port used heads, and also perform machine work on them, call or email us for a quote.
*what are the wait times for custom projects, heads, engines and parts?
Time frames vary year round, we build every engine for the customer’s application, so we are not a production shop that subs out machine work and bolts parts together and mass produces engines so to speak. We are a fully equipped custom engine and custom head building machine shop, fully equipped to build engines and heads, and perform R@D work. We work on a first come first serve basis, and the wait times vary. We build a limited amount of engines each year, so call or E-mail us for a delivery time estimate on engines, heads and custom parts.
*DRD Engine and head info, Some facts about what makes power?
Download DRD Tech info
*Do we offer a Warranty on our Engines or parts?
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Do to the nature of aftermarket high performance parts and engines, there are no warranty offered on parts or engines. The engines and parts we deal with, are used for high performance applications, and can be pushed beyond the design limits, resulting in part failure. You probably will not find any high end engine builder offering a warranty on a performance engine, and if you do, the warranty is worth the paper is written on. All turnkey engines we build, are dyno tuned at our shop and are ran for approx 3 hours of run time, to insure proper break in and operation.
We do offer a warranty on parts defect, due to manufacturing or workmanship defect, upon receiving the part, parts claims must be made within 7 days of receiving parts, or defective parts claims are void. We will replace the part if found defective. DRD will not pay for return shipping on defective parts.
*What is your company sales policy and cancelation policy?
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All sales are as is condition, No Warranty, No Return on any products sold by DRD Racing Heads LLC, all sales are final. Products sold By DRD Racing Heads LLC are intended for HI performance, and Off Road use only. A 25% order cancelation fee/restocking fee will be applied, for all orders that are canceled .DRD will not assume any liability or injury what so ever, on products sold by DRD RACING HEADS LLC.
*we offer technical support on any products sold DRD RACING HEADS LLC, so if you have questions, ask away.
*DRD RACING HEADS LLC, reserves the right to refuse service.
*All information on DRD RACING HEADS wed site or catalog, is copy written, and can not be copy or reproduced in any way.